This website collects personal data to power our site analytics, process enquiries and purchases, and provide coaching services.

Website analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Necessary and required cookies are always used. These allow Squarespace, our hosting platform, to securely serve this website to you.

Analytics and performance cookies are used only when you acknowledge our cookie banner. These cookies help us understand how visitors use the site so we can improve performance and user experience.

For information about the cookies Squarespace uses, please refer to Squarespace’s cookie documentation.

Purchases and payments

When you buy something on this website, we collect personal information from you to fulfil your order. This may include:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Details relating to your purchase

We share this information with Squarespace, our online store hosting provider, so that they can provide website and e-commerce services to us.

Our payment processor(s) also collect payment information from you to process transactions. We do not store your full payment details. You can view the relevant payment processor’s privacy policy via their website.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API in order to improve your checkout experience.

Enquiries and contact forms

When you submit information through a form on this website, we collect the data requested so that we can respond to your enquiry and provide relevant information about our services.

This may include contacting you by email or phone in relation to your enquiry, including reasonable follow-up messages where appropriate.

If you have previously enquired about or purchased coaching services from us, we may also contact you in the future with information about similar services, updates, or offers. You can opt out of these communications at any time.

Marketing communications

We may send you emails containing information about training, coaching services, updates, or offers that we believe may be relevant to you.

These emails are sent where:

• You have given consent, or

• You have previously enquired about or purchased our services and we are permitted to contact you under applicable data protection and electronic communications laws

Every marketing email includes an unsubscribe link, and you can opt out at any time.

How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services, and meeting legal or accounting requirements.

You may request that your personal data be deleted at any time, subject to any legal obligations we may have to retain certain information.

Website hosting

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace uses this data to operate, protect, and improve its platform and services. Squarespace analyses this data in a de-personalised form.

Fonts and third-party services

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you are viewing

• Your IP address

Your rights

You have the right to request access to the personal data we hold about you, to ask that it be corrected or deleted, and to object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the details provided on this website.

Data controller

Claire Grogan is the data controller for personal data collected through this website.