Class Terms & Conditions
These terms apply to all bookings for Claire Grogan mobility classes. By booking a class or block of classes, you confirm that you've read, understood and agree to them.
1. Booking and payment
Classes are booked and paid for in advance through the booking links on this website. Bookings are made in blocks, as shown on the booking page. Individual single classes are not sold separately. Your place is only confirmed once payment has been received and you've had a booking confirmation by email.
2. Class dates, times and location
Current class dates, times and the venue are shown on the booking page.
A 2-class block covers the two sessions within a single calendar month, subject to availability. Because classes are small-group and places are limited, your preferred month can't be guaranteed once it's full. If your chosen month is fully booked, Claire will offer you the next available month or, if that doesn't suit, a refund of your 2-class block.
For a full-block booking your place is reserved for all classes in the course.
3. Cancellations and refunds by you
Because places are limited and booked in advance, the following applies:
Blocks are non-refundable once purchased, other than where required by law.
If you can't make a class you've booked, let Claire know at least 48 hours before the class and she'll transfer your place to another date in the same course, subject to availability.
Transfers must be used within the current course — they can't be carried over to a future course or refunded.
If you give less than 48 hours' notice, or don't attend without letting Claire know, that class is treated as used and can't be transferred.
Blocks are personal to you and can't be shared with or transferred to another person.
4. Cancellations by us
If Claire has to cancel a class (for example, through illness or circumstances beyond her control), you'll be offered a rescheduled date or, where that isn't possible, a refund or credit for that class. Claire's liability for a cancelled class is limited to the value of that class.
5. Your health and fitness
Mobility classes involve physical activity. By booking, you confirm that:
You're taking part voluntarily and at your own risk.
You believe you're in good enough health to take part, and you'll stop and seek medical advice if you feel unwell or in pain.
You'll tell Claire before the class about any injury, medical condition, pregnancy, or anything else that may affect your ability to take part safely, so she can adapt exercises where possible.
If you have any doubt about whether the class is suitable for you, you'll consult your GP or a suitably qualified medical professional before taking part.
Claire will take reasonable care to run classes safely, but is not responsible for injury, loss or damage arising from your participation, except where caused by her negligence or where liability can't be excluded by law.
6. Arrival and conduct
Please arrive a few minutes early so classes can start on time. Claire may ask anyone to stop or leave if their behaviour risks the safety or enjoyment of others; no refund is given in these cases.
7. Photography
Claire may occasionally take photos or video in class for promotional use. If you'd prefer not to appear, just let her know and she'll make sure you're not included.
8. Changes to these terms
These terms may be updated from time to time. The version in force is the one published here at the time of your booking.
9. Contact
Questions about a booking or these terms? Contact Claire via the contact page.